If you are a new joiner, work through this page in order. It exists so
that everyone has the same baseline understanding of how BackupExperts
operates and what is expected of them.
| Situation | Page |
|---|---|
| You suspect a security incident | Incident Response Policy |
| A customer requests a restore | Restore Procedure |
| You're onboarding a new customer | Customer Onboarding (planned) |
| You're offboarding a customer (GDPR) | Customer Offboarding (planned) |
| You need elevated access | Privileged Access (planned) |
Pages marked (planned) are not yet authored. If you hit one and need
the procedure now, escalate to the Information Security Officer and
document what you did so it can be retrofitted.